Eclipse Sentinel: Products & Pricing

Please Note: you must be an existing Eclipse customer to purchase Sentinel, as such you will be asked to login before placing your order.

 

Eclipse Sentinel Lite Eclipse Sentinel Premium
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Pricing

Monthly access fee to Sentinel Dashboard

providing a view of whole connection estate, including annual licence fee, set-up and support (excluding VAT)

£20.83

(monthly ex. VAT)

£41.63

(monthly ex. VAT)

Alert functionality

per month, per connection (excluding VAT)

£1.50 per individual line

Dashboard - Monitoring of entire Eclipse ADSL estate and exchange information

Basic view

Tick

Tick

Advanced view including:

Intermittency/Dropping line status

Latency & packet loss graphs (where available - router set to ping)

Major service outage notifications

Sync speeds (where available - BT lines only)

Radius logs & activity summary

Cross

Tick

Contract

Contract length

1 month for alerts

12 months for access

User management - Set up permissions for unlimited number of users

Admin - full access to configure alerts and manage account

Tick

Tick

Alert type - Ability to manage and configure alerts based on the following:

on/offline

Tick

Tick

intermittent/stable

Cross

Tick

sync up/down

Cross

Tick

Provisioning of alerts per line

Up to entire estate

Up to entire estate

SMS/Email alerts

Tick

Tick

Max number of alerts configured per line

3

5

Number of alerts sent per month

Unlimited

Unlimited

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More Features

Eclipse Sentinel for Corporate Customers


Because Eclipse Sentinel flags up problems before you’re even aware of them, you’ve got a head start on fixing issues before they impact your business. What’s more, access to first line diagnostics means some things can be resolved without the need to even call our support team for help.

Keep your business connected – and improve performance across your network.


Eclipse Sentinel for Resellers


Eclipse Sentinel alerts give you instant notice of potential problems. That means you get a chance to fix an issue before your client is even aware of it. And because alerts reach you 24/7, and you have access to first line diagnostics from your online dashboard – a problem can be resolved at any time, and from anywhere.

Provide unrivalled customer service for your clients.