Partner Performance Reports

At Eclipse we recognise that our business is built on the success of your business. For you to manage your customers, you need to know how the service we are providing to you is performing.

Items highlighted in red correspond to the following Service Incident Logs:

Contact Details

Log a Fault/Query: 0845 1224 777 Option 2 (Fault) Option 1 (Query)
1st Point Escalation - Query: 07912 579898 (Customer Service Mobile – M-F 0900-1730)
1st Point Escalation - Fault: 07738 918760 (Technical Support Mobile – M-F 0800-2000, Sat 0900-1700)

If you have any feedback for us on the information above or on our service, let us know by either calling us or by e-mailing us:
Faults:support@eclipse.net.uk
Queries:business@eclipse.net.uk