24/7 Managed Hosting Service and Support

Stop paying for support and start getting it as standard

Never face a problem alone again.  We’re so confident you won’t need to deal with problems, we offer a 100% SLA on our managed servers.  But if you do have an issue with the hardware or operating systems, our first class service promise will find you a solution. 24/7 on call engineers and expert technicians who aim to answer your call in less than 60 seconds are all a part of the Eclipse service. We also pride ourselves on offering you a truly personal level of service as an Eclipse customer.  Our staff are small business experts who are passionate about providing you with great solutions. And you're not calling an enormous overseas call centre - all our experts are based in Exeter, Devon and sit together in one room, enabling them to provide a truly joined up service.

Super-fast set up

All our standard server configurations will be set up and ready to go in a matter of days.  For a slightly longer set up time, you can request server add-ons or custom configurations. You're exploiting another benefit of virtualisation through our speedy set up - making it up to 70% quicker to provision new servers.

Industry-leading professional experts working for you

Our Linux and Microsoft certified professionals will look after your managed server for you, saving you valuable time and money. Our proactive monitoring team look across your system 24/7, identifying and fixing problems so fast, it virtually eliminates downtime. Eclipse are so confident in our systems – backed by leading edge technology, high security data centre and team of industry-leading experts –that  we offer you a 100% SLA. Our UK based support team can be reached by phone and our staff at the data centre are on call 24/7 to support your infrastructure.

Call our customer service team now on 0800 9155 234 and ask your own questions.

Ongoing business consultancy

We pride ourselves on providing a partnership for our small business customers.  Your access to our expertise doesn’t start with a quote and end with a contract.  We’re on hand to give you advice on how to make the most of technology solutions in your business, each and every day. We’ve never outsourced our UK based technical experts because we believe they’re the best you can get.  Our staff are passionate about finding solutions and solving problems.  And we don’t just feel responsible for the services you take from us – we’ll help you maximise your business potential, whatever the technology.  You just have to ask – and we’re here all day every day to provide you with a personal consultation.

Request a Consultation Now