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Legal

Legal information regarding Eclipse's products and services

Registered address

Eclipse
Part of the KCOM Group 

Registered Office:
KCOM Group PLC 
37 Carr Lane 
Hull 
HU1 3RE 

Registered Number: 2150618

Legal documents

Click on the links below to view our legal documents, which are in PDF format. You will need Acrobat Reader to open these files. To download Acrobat Reader click here

  • Acceptable Use Policy [view]
  • Consumer Rights Information [view]
  • Customer Code of Practice [view]
  • Eclipse Backup Terms and Conditions [view]
  • Eclipse Cloud Productivity Services Terms and Conditions [view]
  • Eclipse Hosted Exchange Product Schedule [view]
  • Eclipse Internet Terms and Conditions [view]
  • Eclipse Lync Product Schedule [view]
  • Eclipse Partner Cloud Productivity Services Terms and Conditions [view]
  • Eclipse Referral Terms and Conditions [view]
  • Information about mis-selling of fixed-line telecommunication services [view]
  • Privacy Policy [view]
  • Website Terms and Conditions [view]

Product terms

  • Eclipse Internet EmailShield Services Terms [view]
  • Eclipse Internet Hosted Messaging & Collaboration Services Terms (Hosted Exchange no longer sold under this contract) [view]
  • Eclipse Internet Managed Hosting Services Terms [view]
  • Eclipse Internet Mobile Services Terms [view]

Broadband speeds information

Cookie regulation