| Home Lite | Home Select | Home Pro |
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|---|---|---|---|
| Buy Now | Buy Now | Buy Now | |
| Price (per month) | £12.50 | £20.50 | £30.50 |
| Usage allowance | 2GB | 50GB | 100 GB + Free unmetered usage 11pm - 9am |
| Not sure how much usage you need? Check now with our usage calculator |
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| Cost to switch | Free | Free (12 month contract) or £12 (1 month contract) | Free (12 month contract) or £12 (1 month contract) |
| Hardware | Free wireless router | Free wireless router | |
| Cost to set up on a new line | £33.67 (12 month contract) | Free (12 month contract) or £50.50 (1 month contract) |
Free (12 month contract) or £50.50 (1 month contract) |
| Free Data backup |  |
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| Free calls to UK landlines | £6.12 | £6.12 | FREE |
| Free web space for your Eclipse subdomain | 50MB | 100MB |
100MB |
| Free sub domain email addresses | 10 |
10 |
10 |
| Antivirus/Antispam protection |
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| Extra usage (per GB) |
£1.27 | £1.27 | £1.27 |
| Buy Now |
Buy Now |
Buy Now |
More Features
Need hardware with your broadband? Find out about the routers available from Eclipse now.
Frequently Asked Questions
How long does a new order take?
Once you’ve placed your order for home broadband it will typically take only 6 days to activate your service.What service do we offer?
All our customers have access to our award winning support team from 8am until 8pm on weekdays and from 9am until 5pm on Saturdays. At other times it’s simple to raise a support request online and we’ll resolve the issue as soon as we’re able.I’m already with another provider, how do I switch to Eclipse?
If you’d like to switch to Eclipse from another provider it’s simple and what’s more it’s free! Simply call your current provider and ask for you Migration Authority Code (MAC). You’ll also need to tell them that you would not like your connection to be ceased until the migration is complete to benefit from our free transfer service. Finally order your Eclipse package either online or over the phone (providing your MAC) and we’ll take care of the rest.Can I re-grade to a different package once I’ve entered a contract?
Absolutely, should you decide you need a higher or lower usage allowance at any time during your contract we can re-grade you to a more suitable package. Note that after regarding you will have to wait 30 days before regrading for a second time.What is a broadband usage allowance?
Just like your mobile phone package comes with an inclusive amount of minutes you can use for calls each month, your Eclipse broadband package comes with an inclusive amount of data you can download per month. By browsing the internet, downloading files, viewing images online, attaching files to email or streaming video, you are constantly downloading data via your internet connection. The more heavily you use the internet, the more data you will need to download.What is the minimum contract length?
Both the Home Select and Home Pro packages can be purchased with either a 12 or one month contract length. So if you need a short term solution or if you’d like to trial our service before committing to a longer contract, it’s no problem.What happens if I go over my usage?
If you do require more usage, you can add extra unlimited 1GB bolt-ons to your Eclipse broadband at any time for just £1.27. Simply log into your My Eclipse account to add extra-usage bundles to your monthly broadband package.How we manage your account - and what we do if you accidentally exceed your planned usage, however, is up to you. We offer two clear choices, which you choose between on sign up.
You can either:
* have us automatically add on usage which we charge at the standard rate per Gb, as and when you use it
* or, keep your costs under control by asking us to cap your speed for the rest of the monthly billing period. This option will still allow you to perform basic business tasks like checking email or surfing the web - you simply won't get the usual top speeds until your usage is reset next month.
