Help & Support

Our aim is to deliver help and support so good that you'll want to recommend it.

Service Status

We aim to answer business calls in 60 seconds or less - See how we are doing

For comprehensive answers to your questions, search our Knowledge Base articles

We’ve been successfully working with the reseller and business community for over 15 years. By listening and responding to your needs we can deliver a service that your business and customers can rely on. Please vote for Eclipse as your ISP of the Year in the Comms Business Awards 2010.

Service Status Next Update
Broadband: Planned Maintenance Planned Maintenance
Business Mobile: Working Working
Data/PC Backup: Working Working
Dial Up: Working Working
E-Store: Working Working
Email: Working Working
Hosted Exchange: Working Working
Managed Server Hosting: Working Working
News: Working Working
Other: Working Working
Server Backup: Working Working
SharePoint: Working Working
Talkmore: Working Working
Telephone Support Numbers: Working Working
Web Hosting: Working Working
Web Mail: Working Working

Get instant service status from our pre-recorded hotline - 0845 122 6380*


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* Please note that calls to this number will be charged at a local rate