Switch your business broadband to Eclipse
Follow these three easy steps for a smooth broadband switch with no downtime.
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Call your current provider and ask for your MAC Code |
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Choose one of our four business broadband packages and click 'buy now' |
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Enter your MAC when prompted and we'll do the rest - we'll have you connected within six working days |
Choose a Business Broadband service
Need to know more?
- Do I need to cancel with my existing supplier?
- Will I have any time without broadband?
- Can I transfer my domain before my new broadband is activated?
- Can I get my IP addresses before my broadband has switched over?
- How will I know when the migration is complete?
Do I need to cancel with my existing supplier?
No, the easiest way to switch your broadband is to request your MAC from your existing supplier. Enter this code when ordering your Eclipse broadband – we'll do the rest for you.
Will I have any time without broadband?
No, if you use your MAC when ordering your Eclipse connection you won't experience any downtime of your broadband.
Can I transfer my domain before my new broadband is activated?
Yes, your domain services can be set up before your connection is activated. It's important that you follow the process in our guide and don’t cancel with your existing provider until the transfer is complete. Read the guide here.
Can I get my IP addresses before my broadband has switched over?
Yes, shortly after you receive the email confirming your migration date, your new broadband username and password will be available to you within the Connection manager of your Online My Eclipse account. You will then be able to request your IP addresses.
How will I know when the migration is complete?
We will send you a welcome letter and email when your connection is ready. It’s important you keep these safe as they contain your username details.
The legal bit about Business Broadband
An Early Termination Fee, being equal to the fees payable for the remainder of the minimum contract term, will be chargeable if you terminate your broadband service during the minimum contract term. You may also incur a Cease Charge.
All prices exclude VAT.
