Business Broadband Support

Our experts are right here in the UK

We've never sold out and outsourced our support staff - we're still right here in sunny Devon.  
With Eclipse there’s no screening, no delays and no scripts - speak to the person who knows how to fix your problem, straight away.

We aim to answer calls within 90 seconds

And we don't palm you off on an automatic phone system either, you get straight through to our award winning support staff...

Our experts fix 70% of problems on first contact

Our experts are qualified, experienced and resolve 70% of issues after just one

call.

What’s more we consistently record a lower fault rate than the industry average – meaning your connection works as it should more of the time. 

We all work together to fix your problems

Your issue won't get lost in a queue - our team are actively finding solutions and fixing problems every day.

That's why we operate an open office policy...meaning the entire management team, including the Director of the company is only a short distance away.

Be assured, we'll escalate issues until we get solutions.

Find out how we can give you consistent performance