Eclipse for Reliable Web Hosting

Cornwall’s Minack Theatre achieve total reliability for their busy website with Eclipse Managed Server Hosting

This beautiful, open-air stone amphitheatre has stood on Cornwall’s westernmost coast since the 1930’s – but the business of running the Minack Theatre today requires 21st Century technology to support the ancient stonework.

Although the Theatre experience itself offers a historical and low-tech version of drama, the business is run behind the scenes via an increasingly busy and in demand website – but the Minack is so remote, broadband services are scarce and slow.

Theatre Manager for the Minack is Phil Jackson who says “We’ve been with Eclipse since our first broadband connection but a few years ago found we were really struggling to cope with the demand on our website.”

“I trusted Eclipse to give me the best solution and called their team for advice.  As faster connections and even leased lines had to be ruled out due to our remote location, Eclipse suggested Managed Server Hosting.”

Eclipse MSH offers reliability and reassurance

The Minack Theatre’s website is crucial to running the business.  As well as providing information about visiting the Theatre, it also contains many high-resolution images which go to help sell theatre tickets through their online shop.

Every month, the site can expect to see around 3 million hits, and has to cope with more than 20 thousand page downloads a day.

Phil Jackson, Theatre Manager says “Our website is absolutely central to the success of our business.  As soon as we moved from our basic web hosting to Eclipse’s Managed Server Hosting we noticed the difference.”

“Managed Server Hosting has been the perfect solution to us, needing a reliable, secure server able to cope with the high demand and image-heavy design of our site.  Compared to our shared hosting of old, we’re experiencing much better speed of access and reliability.”

“The unique set up is a huge reassurance – and we haven’t yet even explored all it could do for us – but the scale of support and backup is really important.  We also have access to acres of capacity and this time, we know the server resources are dedicated to us.”

Business service promise really delivers

“I’ve always been so impressed with Eclipse’s service and competitive pricing that I didn’t feel the need to shop around for this solution.  To be honest, I hardly ever need to call the offices, because my services have always been very reliable – but when I do, I’ve always had everything dealt with very quickly.  Eclipse help and support me as a small business because it’s what they do – and I know they’ll understand what I need when I call in.”