Testimonials

Business Customers

"I am just writing this letter to say what a pleasure it is dealing with your company. We moved premises and had arranged for a new internet connection as we shared one at our previous premises.

I found yourselves on the internet and you were by far the cheapest on the market and also your customer service and connection was even better.

As you know the internet is a big part in most industries and you had us connected in no time at all, I had previously dealt with BT and we were without the internet for nearly 30 days.

So I would just like to say a big thank you for making our office move easy. I would not hesitate to recommend you to any business in my network and think you are by far the best"

Tom Smith
Data Driving Services

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"Thanks for your help. I can't praise you too highly."

Dr Ann Limb,
Helena Kennedy Foundation

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"Hi Daniel,

We have had cause to call technical support a few times over the past two weeks and I just wanted to let you know that the calls have been answered very quickly and with the normal high levels of competency I have come to expect from Eclipse. Once again we will not hesitate to recommend any of our clients to Eclipse. Thank you for the great service and support."

Gary Simpson,
GSC IT Solutions

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"I've been working in IT for about 8 years, and have used various ISPs - but I've yet to think that any of them have ever been good enough to warrant a thank you note. Really good connection and features, decent price and top quality customer service / technical support. Thanks for being a good ISP - wish your competitors would take note!!"

Steve Hewitt,
Norfolk

Residential customers

"To all the team at Eclipse. After nearly two years of terrible service and patchy internet connection with Tiscali to now be with you is heaven. Donna, on the sales team, was such a help that the decision to move to you was easy.

The internet connection is fast and reliable even at peak times when, with Tiscali, we were lucky to have a connection at all, we just wish we had found you sooner."

Richard and Janet Bruce,
Kent

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"A quick note of praise for the excellent and efficient way in which your technical staff deal with problems through the help tickets system. You must have great training and also employ people who are passionate and knowledgeable about the job. Please keep up the good work!!"

Nick,
Essex

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"I'm very pleased indeed with the service. It was live the day before you quoted, the online tracking was detailed and reassuring, all the hardware arrived on time and the connection speed is great. I will certainly be recommending Eclipse to my friends."

J-P Stacey
Oxford

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"I've been with Eclipse for something like 3 years now. You were the best when I first signed up, and I think you are very much still the best by an order of magnitude. I periodically check out the competition, and whilst they often have better headline grabbing deals, when you look at their small print, you guys beat them every time.

I've also referred a couple of people your way over the past couple of years. Keep up the great work, and I am really looking forward to the 8Mb service when it launches."

Mr Walker,
London

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" Please pass on my congratulations to the people involved in bringing in flexible broadband - tried this last night for the first time - fantastic!!! You should be extremely pleased with this service. I have always been impressed by Eclipse and this new service has raised this still further. I will make sure that my friends are aware of what they are missing out on - now even more than before.

Once again, thank you and keep up the very good work! This is what the Service in Service Provider is all about."

Steve Armstrong,
London

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"Thanks for the quick reply (as ever).

I have to say, in the 18 months I've been with Eclipse you have really impressed me with your quality of service, both on the speed of the line and general customer service.

I recommend Eclipse at any chance I get."

Matt Nation,
Somerset

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"I would like to sincerely thank Eclipse for a really great service in a world where this is now an extremely rare commodity. From my very first telephone contact with Sales when a few questions were answered so efficiently, right through to the continuous tracking system to the ease of installation. And finally today a technical email question was answered so quickly that I could not believe it. After my past experiences you are an absolute gem of Service Providers, and long may you stay that way. Please consider me to be a very satisfied customer of a very efficient customer orientated business."

Rick Lockyer,
Dorset

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"I would like to take this opportunity to say that I have been extremely pleased with the service that Eclipse has provided for the last year. I have had no real problems to speak of, and I have found the service to be excellent value for money - thank you.

I look forward to many more years of surfing with Eclipse!"

Ms Jasmine Brown,
London