Since starting in 1995 we’ve grown considerably and now employ over 100 passionate people. All our teams are in one, open plan office – from marketing, customer service, technical support to software development. Our experts have inside-out knowledge of our products and how they work and we still get excited about new technology – especially as technology trends continue to change at a rapid rate.
In 2004, Eclipse joined the KCOM Group Plc and now operate independently as the group's national SMB and mid market brand.
Providing products that work for our customers is key. As a specialist in businesses, we know that flexibility, support and a depth of understanding is crucial. We believe one of the reasons we are experts in our field is because our relationship with customers drives our product range forward. We do a lot of listening and always aim to understand what our customers need from internet solutions to help them grow.
Using the latest in proven technology means that you can have complete confidence and peace of mind that solutions from Eclipse won’t let you down, but time never stands still and neither do we. We love to know the needs and wants of our customers, with the overall aim of helping your business reach its greatest potential by accessing the latest technology and the functions you need, not those that sound great but never get used.
When you become a customer of ours, you’ll soon discover passionate people who genuinely want to give our customers the best possible experience.
We set high standards for ourselves. Our technical experts consistently resolve 70% of faults on the first point of contact. What’s more, they are totally unscripted so the support is always provided with passion and skill. We have also been consistently voted as one of the fastest non-cable ISP in the UK by broadband.co.uk.
Eclipse doesn’t believe service should start with a quote and end with a contract.
We’re here with our customers from the start, whenever they need us.
October 2012
CNA - Highly Commended
These awards represent the best of the best in the reseller market and the independent judging panel awarded Eclipse Highly Commended status for 2012 in the Best Channel ISP category.
The standards of submissions are notoriously high in this category and Eclipse were up against six other ISPs.
View more awards and recognition >>
