Eclipse Internet
not all service providers are the same
Contact Us
Contact Us
For comprehensive answers to your questions, search our extensive collection of Knowledge Base articles. If you can't find the information you are looking for here please contact us via the following details.
Email Us
Technical Support - support@eclipse.net.uk
Customer Services - customer@eclipse.net.uk
Or Call Us (calls charged at local rate)
Business Support - 0845 1224 333 or 01392 330 297
Home Support - 0845 1224 111 or 01392 330 296
Corporate Support – 0845 1224 555 or 01392 330 298
Resellers Support – 0845 1224 777 or 01392 330 299
Business Sales - 0845 122 3339
Home Sales - 0845 122 3338
If you're already a customer you can also raise an online ticket 24 hours a day, 7 days a week.
Standard Opening Times
Support
Mon to Fri - 0800 to 2000
Saturday - 0900 to 1700
Bank Hols - 0900 to 1700
Sales
Mon to Fri - 0900 to 2000
Saturday - 0900 to 1700
Bank Hols - Closed
Address
Eclipse Internet
Osprey House, Osprey Road, Exeter, Devon, EX2 7JG
Part of the KCOM Group
Registered Office: 37 Carr Lane, Hull, HU1 3RE
Registered in England and Wales 2150618
How to make a complaint
We continuously make improvements to our services as a result of valuable feedback from our customers. If something has not met your expectations, we want to know straight away. To either make a complaint or send us feedback, please contact us at customerrelations@eclipse.net.uk.
Download our Complaints Code of Practice
Why Choose Eclipse
We've been in the business of broadband since the beginning, find out why we're one of the leaders of our industry.
Find out moreSuccess Stories
"If you want broadband that just..."works"...go with Eclipse... the best UK Broadband ISP by far."
MD, FiveTwelve
Careers
If you're interested in working for one of the UK's leading ISPs we'd like to hear from you.
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