Our Trophy Cabinet

We are proud of the awards we have been given and the fact that some are voted by our own customers. It’s great to be a finalist and even better to be a winner! We aim to gain even more trophies for our service and support this year.

UK Call Centre Hero Awards 2009

Winner of Call Centre Customer Hero award

Technical Support Analyst, Nick Shepperd, has beaten tough competition to win the Customer Hero award. This award recognises call centre agents who have consistently gone out of their way to deliver the highest level of service to their customers and recognises the incredible level of commitment that is given to providing excellent technical support to all of our customers.

PC PRO Awards 2008

Finalist of Best ISP

Our customers are at the heart of what we do. So this finalist status means so much to us as it is voted by our customers in recognition for our dedication to support, reliability and value for money.

Internet Service Provider Association (ISPA) 2008

Winner of Best Business ISP

Great value for money, exceptional reliability and great customer support for our broadband, hosting and communications services helped us to win this award.

Winner of Best Business Email

Our new Hosted Exchange email service provides businesses of all sizes with mobile enabled, enterprise-grade email and collaboration features for a monthly cost of as little as £2.99.

Internet Service Provider Association (ISPA) 2007

Winner of Best Consumer Broadband Award

Our unlimited Evolution Broadband service impressed the judges for offering users a choice of performance levels. Judged on value for money, speed and email offering - to name but a few, our unique service beat off strong competition to win.

Finalist of Best Business Broadband Award

Our Business Broadband options also impressed at the ISPA Awards being short listed for this highly coveted business award.

PC PRO Awards 2006

Best Broadband ISP Award

The awards are a combination of an online survey completed by thousands of PC Pro readers and editorial reviews. The Reliability & Service Awards are one of the most comprehensive, respected and coveted set of Awards in the industry.

PC Advisor Awards 2006

Special Mention - PC Advisor Awards

In the May 2006 edition of PC Advisor magazine we featured well in the results with a special mention reader award because the feedback we received was extremely positive. We were also commended for the Web Hosting award as well as the award for Security and Antivirus protection.

PC Pro Awards 2005

'Highly Commended'’ Broadband ISP

At an awards ceremony in London, we were awarded 'Highly Commended' status by the readers of PC Pro. Over 20,000 readers took part in a reliability and service study earlier in the year.

National Business Awards 2005

Regional winner of 'Business Innovation of the Year'

We won the regional final for The Business Innovation of the Year Award for our FLEX Broadband product.

 

 

Finalist in the National Business Awards

The Credit Suisse Entrepreneur of the Year Award and The Business Innovation of the Year Award.

Internet Service Provider Association (ISPA) 2005

Winner for FLEX Business Plus 1000 broadband

Our innovative FLEX Broadband service - the UK's only boostable broadband service at the touch of a button - impressed the judges at this year’s ISPA Awards where we won Best Heavy Business Broadband for our FLEX Business Plus 1000 product.

Finalist for FLEX Home 500 broadband service

 

 

Finalist for FLEX Business 500 broadband service

The Sunday Times Tech Track 100

Achieved placement in the top 100 - 2001, 2002 and 2004

TechTrack 100 illustrates our strong growth fuelled by widespread take-up of our broadband services by both home and business users.

Internet Service Provider Association (ISPA)

Best Business Broadband Provider 2003

Awarded for our outstanding customer care record, services and prices superior to any other broadband provider.

National Business Awards

'Highly Commended' finalist in the Customer Focus Award 2003

Recognised for our dedication to customer service by reaching the final of the BCS Awards. We competed against household names such as British Airways, HSBC and Parceline.

Future UK Internet Awards

'Commended' Best Business Broadband Provider 2003

Nominated for an award by new and experienced home users to business people and professionals for our innovation, customers service, speed and reliability.

British Computing Society IT Professional Awards

Finalist in the Business Achievement Award 2003

We were shortlisted along with O2 and Marks & Spencer for our excellence in managing the development and launch of its successful broadband services. Our Development Manager also won the title of Young IT Practitioner of the Year for his contribution to our success.

The Sunday Times Buyers Guide

Best for Business ISP

This prestigious annual guide for choosing an ISP from The Sunday Times rated us as the Best for Business ISP for our impressive reputation for reliability, speed and home worker services.