Why Eclipse are Different

We provide friendly and experienced UK-based support

Fed up of spending hours on hold and being passed around the big ISP’s in an attempt to resolve a problem? Unlike our competitors, our UK-based support guys don’t read from scripts, in fact, they solve 70% of problems at first point of contact, with no international call transfers and no hours spent listening to on hold music.

We proactively monitor your Eclipse services for faults

With Eclipse you can be confident that you can keep your business running, with 99.9% availability on your broadband connection and high uptime for all your business critical applications. If for any reason your broadband performance dips our broadband ‘heart rate monitor’ will send an alert our support team, who will work to resolve the potential issue before it can impact your business.

Say goodbye to multiple suppliers, contracts and billing

Managing your IT services is easy with Eclipse. Save time and hassle dealing with multiple telco giants. Simply transfer all your current services over to us and benefit from the convenience of having one service provider, one bill, one payment and one contact number for enquiries.

Business solutions that grow as you do

Our flexible communication and internet services can scale with your business as it grows and as your needs change. You can upscale and downscale your services at any time using your online control centre, available 24 hours a day 7 days a week.

We’ve got small business focus, but big business clout

Part of the KCOM Group since 2004, we can muster the clout to make large Telco’s like BT sit up and listen, while maintaining our small business focus, beliefs and values to bring you the best service.

Exceptional reliability and support

Our Business Service Promise sets out exactly what reliability and support we aim to deliver, giving you the reassurance you need to choose Eclipse.

Ready to join Eclipse? Choose a service to support your business